Rabehni runs your orders from confirmation through shipping and cash collection, then shows your true net profit after product cost, shipping, ads and returns.
Early access: we review every request and reply within 48 hours · 14-day trial after activation · No credit card
Every order runs through Rabehni until its profit is known. Pick any stage to see its screen.
| Product | Net profit |
|---|---|
| Vitamin C serum | 14,880 |
| Moisturizer | 6,930 |
| Care bundle | −1,450 |
Illustrative figures, not client data
| Customer | Governorate | Customer history | Value |
|---|---|---|---|
| Sara M. | Cairo | 2 delivered 1 returned Ordered twice | 650 |
| Mahmoud A. | Giza | New customer | 480 |
| Noura H. | Alexandria | 5 delivered | 1,120 |
| Ahmed S. | Assiut | 3 returned | 540 |
| Customer wrote | Order | Status | Team | Waiting |
|---|---|---|---|---|
| How much is it? | None | New customer | Moderators | 1 hour |
| Where is my order? | #4821 | With the courier | Shipping | 20 min |
| I want a different size | #4830 | Not confirmed yet | Confirmation | 5 min |
| Courier | Oldest amount | Due |
|---|---|---|
| Bosta | 4 days | 28,400 |
| Speedaf | 9 days | 11,300 |
| J&T | 15 days | 6,500 |
| Product | Spend | Delivered | ROAS |
|---|---|---|---|
| Vitamin C serum | 12,400 | 96 | 5.03 |
| Moisturizer | 8,300 | 61 | 4.78 |
| Care bundle | 7,200 | 7 | 0.63 |
| Agent | Role | Orders | Confirmation rate |
|---|---|---|---|
| Menna A. | Confirmation | 412 | 78% |
| Karim S. | Confirmation | 365 | 71% |
| Hoda M. | Confirmation | 298 | 58% |
| Agent | Delivered orders | Rule | Commission (EGP) |
|---|---|---|---|
| Menna A. | 321 | EGP 5 per order | 1,605 |
| Karim S. | 259 | EGP 5 per order | 1,295 |
| Hoda M. | 173 | EGP 5 per order | 865 |
Rabehni is an Egyptian cloud system for running e-commerce. It manages orders, confirmation, shipping, inventory and cash-on-delivery collection in one place, and calculates net profit per period and per product on orders that were actually delivered.
Ad spend is split across products, and return is calculated on delivered orders after returns.
| Product | Sales | Qty | Net profit |
|---|---|---|---|
| Vitamin C serum | 62,400 | 96 | 14,880 |
| Moisturizer | 39,650 | 61 | 6,930 |
| Care bundle | 17,550 | 27 | −1,450 |
What each courier owes you and for how long, matched against the settlement statement.
| Bosta | 4 days | 28,400 |
| Speedaf | 9 days | 11,300 |
| J&T | 15 days | 6,500 |
Your agent sees the customer's past orders before calling.
Every return carries a recorded reason, so you can stop it at the source.
On the official WhatsApp API, the order and shipment sit next to the chat.
All figures and names in these examples are illustrative.
Every stage of an order on one screen, with the same numbers, without moving between spreadsheets.
| Order | Supplier | Status | Total (EGP) |
|---|---|---|---|
| PO-0142 | Supplier 1 | Sent | 18,500 |
| PO-0141 | Supplier 2 | Received | 9,200 |
| PO-0139 | Supplier 3 | Draft | 4,750 |
| Parcel | Good | Damaged / missing | State |
|---|---|---|---|
| #4807 | 2 | 0 | Back in stock |
| #4799 | 1 | 1 | Claim open |
| #4786 | 0 | 1 | Loss |
| Ticket | Order | Severity | Status |
|---|---|---|---|
| #T-318 | #4790 | High | Open |
| #T-317 | #4755 | Medium | With shipping |
| #T-315 | #4731 | Normal | Closed |
| Order | Source | Status | Total (EGP) |
|---|---|---|---|
| #4830 | Shopify | Not confirmed | 650 |
| #4829 | Not confirmed | 480 | |
| #4821 | Shopify | With the carrier | 720 |
| #4807 | WooCommerce | Return in transit | 395 |
| Order | Customer | Last attempt | Waiting |
|---|---|---|---|
| #4830 | Received before | None yet | 10 min |
| #4829 | First order | No answer | 3 hours |
| #4812 | Returned before | Asked for a time | 1 day |
| Customer wrote | Order | Status | Department |
|---|---|---|---|
| Where is my order? | #4821 | With the carrier | Shipping |
| I want another size | #4830 | Not confirmed | Confirmation |
| How much is it? | — | New customer | Moderators |
| Product | Stock | Reserved | State |
|---|---|---|---|
| Vitamin C serum | 120 | 18 | Available |
| Moisturizer | 14 | 9 | Running low |
| Care bundle | From parts | 6 | Available |
| Order | Tracking | Status | Last update |
|---|---|---|---|
| #4821 | BX-20418 | Out for delivery | Today |
| #4818 | BX-20397 | Delivered | Yesterday |
| #4807 | BX-20311 | Returning | 2 days ago |
| Order | State | Age | Amount (EGP) |
|---|---|---|---|
| #4790 | Collected | 4 days | 520 |
| #4755 | Still at carrier | 9 days | 610 |
| #4731 | Amount differs | 15 days | 450 |
| Employee | Delivered this month | Commission (EGP) | State |
|---|---|---|---|
| Agent 1 | 420 | 2,100 | Not paid |
| Agent 2 | 365 | 1,825 | Paid |
| Affiliate 1 | 90 | 1,350 | Not paid |
| Customer | Orders | Segment | Follow-up |
|---|---|---|---|
| Customer 1 | 7 | Repeat | Today |
| Customer 2 | 1 | New | — |
| Customer 3 | 4 | Returns often | Tomorrow |
| Line | Amount (EGP) |
|---|---|
| Delivered sales | 100,000 |
| Cost of goods | -40,000 |
| Shipping and returns | -10,000 |
| Ads | -20,000 |
| Expenses | -11,000 |
| Net profit | 19,000 |
Your store says you sold 100,000. Rabehni shows where each pound went until what was left in your pocket, by period and by product.
Illustrative example, not a real merchant’s figures.| Tracking | Order amount (EGP) | In file (EGP) | Difference (EGP) |
|---|---|---|---|
| A100 | 520 | 520 | — |
| A101 | 610 | 560 | -50 |
| A102 | 450 | 450 | — |
| A999 | — | 300 | No order |
Upload the carrier’s CSV or Excel file. Each line is matched to its order by tracking number. A different amount stands out and you can edit it, and a number with no order is set apart.
Compared by type rather than by name, because what each tool offers varies.
| What you need | Rabehni | Excel | Confirmation tool alone | Store alone |
|---|---|---|---|---|
| Confirmation queue with customer history | ✓ | - | Depends on the tool | - |
| Inventory deducted with each order | ✓ | By hand | - | Partly |
| Several couriers on one screen | ✓ | - | Depends on the tool | Depends on the plugin |
| Cash-on-delivery reconciliation | ✓ | By hand | - | - |
| Net profit after shipping, ads and returns | ✓ | By hand | - | - |
Your store details and the biggest problem you face.
We reply within 48 hours.
Your products and costs from a ready sheet, then connect shipping and your store.
The report is calculated from orders that were actually delivered.
Rabehni came out of real pain while I was running e-commerce brands myself: orders in one place, shipping in another, the warehouse in several Excel files, and nobody knew whether an order made or lost money until the end of the month.
Rabehni is a system that helps you run your e-commerce operations from one place — orders, inventory, shipping and accounting. It connects your store to shipping carriers, moves each order from the moment it arrives until its cash is collected, and works out net profit by period and by product after costs.
Yes. Add an order manually in seconds or upload a whole day from a spreadsheet, then your confirmation team works on them inside the system and sends them out for shipping. An online store is optional, not a requirement.
No. Rabehni is cloud software that runs in your browser on laptop and mobile — once your account is activated, upload your products and start. Store and carrier connections are set up from the settings screen using keys from your own accounts, with support walking you through it.
We review your early access request and reply within 48 hours. After activation, what takes time is preparing your data — uploading products with their costs and connecting shipping and your store — which is done from a spreadsheet template, with the onboarding team reviewing the import before you go live so you never start on incomplete data.
Your store records the sale and a spreadsheet records whatever you typed. Rabehni owns what happens after the sale — the part that eats the margin: confirmation, real inventory, shipping and returns, and collecting your money from the carrier — then deducts cost, shipping and ad spend to show net profit by period and by product.
Yes. You request early access and we reply within 48 hours, then Starter and Growth get a 14-day free trial after activation with no credit card, and you test it on your real orders rather than demo data. After the trial you pick the plan that matches your order volume, and if you do not continue you are never charged.
Plans start at EGP 1,499 a month for 1,000 orders and scale with your order volume, warehouses and team. Annual billing saves you 20%, and there are no setup fees and no per-order commission — every price is listed on the pricing page.
Both volume and depth. Starter covers orders, products and customers with one carrier connection, one store connection and spreadsheet import. Growth unlocks all carriers and stores, the confirmation, warehouse and shipping dashboards, basic accounting, financial reports and WhatsApp. Scale adds full accounting, cheques, instalments, stock audits, approval workflows, API access, custom roles and an account manager.
There is no automatic overage invoice, and your orders keep being recorded. The order limit is the volume the plan is built for, so if you regularly exceed it, the higher plan is the right fit.
No contracts and no lock-in. All plans are monthly and you can upgrade, downgrade or cancel at any time, with changes taking effect immediately. The free trial carries no commitment either.
Yes, Bosta is supported. Rabehni integrates with the main Egyptian carriers — Bosta, Speedaf, J&T Express, Turbo, ShipBlu and others. Each has different rates and coverage, and the system compares them per order before you choose.
They update themselves for connected carriers. Status arrives from the carrier and appears on the order with a timestamped history, so you can see where an order is stuck and for how long without opening any carrier dashboard.
Yes. You see what each carrier owes you order by order, and we reconcile their settlement statement against your orders so you know what was collected, what is late, and where the amounts do not match.
A return follows a clear path from receipt to inspection to back-on-shelf, so stock returns correctly instead of hanging in limbo. It is deducted from revenue and logged with its reason, so you can see which products and governorates return most and fix the cause.
Coverage is your carrier’s, and the system reads their coverage areas and warns you before shipping to an unserved area instead of letting the parcel bounce back a week later. And yes — multiple warehouses with order routing are available from the Growth plan up.
For any period: delivered sales, minus cost of goods, minus shipping on delivered orders, minus return shipping, minus Meta ad spend, minus operating and manual expenses. The key point is that it runs on delivered orders rather than shipped ones, and by period and product rather than per order.
We use weighted average cost across purchase batches, so every unit sold carries its correct cost at the time of sale rather than your most recent purchase price. That keeps margins honest even when supplier prices move every month.
At period level, not per order. Meta ad spend arrives through the connection and is subtracted from the net for the period, with the return shown on the same screen. The ads screen compares each Meta campaign with the delivered orders linked to it. Spend on any other platform is recorded as an expense.
Both. Growth includes basic accounting and ready-made financial reports. Scale includes a full general ledger with a chart of accounts, manual journal entries and cost centres, plus cheques, instalments, stock audits and an expense approval workflow.
There is no direct integration with the Egyptian e-invoicing portal yet. You can export invoices and financial transactions to Excel to upload yourself or hand to your accountant, and direct integration is on the roadmap.
Shopify and WooCommerce connect from the settings screen — orders arrive the moment a customer places them, with full line items. Other platforms have no ready connection, so talk to support before you rely on one.
WhatsApp starts on Growth. The WhatsApp button on an order opens the conversation in the inbox if your store number is connected, or regular WhatsApp on the agent phone otherwise. Automatic confirmation with an approved template is still a pilot on selected accounts, and messages are charged to your wallet.
Yes, and permissions are granular rather than screen-level. A confirmation agent sees only their orders, the warehouse keeper sees stock, the shipping owner sees shipments — while costs and profit stay locked to whoever you choose.
The system runs in your mobile browser with screens tuned for it, so you can follow orders and profit while you are out. A dedicated app is currently in development.
Every merchant’s data is isolated from every other merchant at the database level, traffic is encrypted, and backups run regularly. Your data and your customers’ data belong to you — we never sell or share them with third parties.
You can export orders, products, customers and reports to Excel at any time without asking anyone. If you cancel, you can request a full copy of your data before the account closes — your data is never held hostage.
Support runs over WhatsApp, email and inside the system itself. Growth and above include direct WhatsApp support, and Scale adds priority response and a dedicated account manager.
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