Everything after the sale, in one system

Rabehni's features, in the order an order travels: confirmation, warehouse, shipping, collection and returns, all the way to net profit.

40,000+ orders processed on Rabehni

1 · Confirmation

How do I confirm orders in Rabehni?

A ready queue for your call center. Each order arrives with the customer's past orders and a flag if they ordered twice, and cancellation reasons are recorded by selection.

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Sara M. · CairoEGP 650
Ordered 3 times2 delivered1 returnedOrdered twice today
Mahmoud A. · GizaEGP 480
New customer
2 · Warehouse

How is inventory deducted?

It is deducted with the order, and you get an alert before a product runs out. Cost uses a weighted average across purchase batches, with multiple warehouses from the Growth plan.

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ProductWarehouseAvailable
Vitamin C serumCairo214
MoisturizerCairo86
Care bundleAlexandria9 running low
3 · Shipping

Which couriers does Rabehni connect to?

Bosta, Speedaf, J&T, Turbo, ShipBlu and others. Compare cost and coverage before shipping, print the waybill, and status updates on its own.

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CourierCoverageCost
BostaCovered70
SpeedafCovered78
J&TNot covered-
4 · Collection

Who is holding your cash-on-delivery money?

Rabehni tracks what each courier owes you and for how long, alerts you on overdue amounts, and matches the settlement statement to your orders to surface mismatches.

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CourierOldest amountDue
Bosta4 days28,400
Speedaf9 days11,300
J&T15 days6,500
5 · Returns

How are returns handled?

A complete path: receive, inspect, restock or mark as damaged, and settle to close the order. The reason is recorded, so you can see which product, governorate and courier drive the most returns.

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Refused at the door38%
Customer not answering26%
Wrong size16%
6 · Profit

How is net profit calculated?

Cash actually collected, minus product cost, true shipping, fees, ads and expenses, on delivered orders rather than shipped ones, per period and per product.

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Net profit (EGP)20,360
Margin17.0%

All figures and names are illustrative.

Around the order

Customers, team, purchasing and ads

Customers

A profile for each customer built from their orders, with purchases and return rate, automatic segments and a contact log.

Team

Detailed permissions and an activity log: who did what and when. Costs stay locked to the people you choose.

Purchasing and suppliers

A supplier directory and purchase orders with a clear status from draft to closed.

Ads

Record daily spend, and return and acquisition cost are calculated on delivered orders after returns.

Your data

  • Each merchant's data is isolated from every other merchant's
  • Encrypted connections and regular backups
  • Export your data to Excel any time
  • We do not sell your data or share it with third parties

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