Is Rabehni just a media buying company?
No. Media buying is one of five layers we work on: acquisition, on-site conversion, order operations and confirmation, delivery and returns measurement, and unit economics with the scaling decision. The difference is that our campaign decisions are taken on the delivered order, not the placed one. Equally, we are not a courier and we do not run your warehouse, we measure fulfillment and turn it into an advertising decision.
What is the difference between ROAS and real ROAS?
In-platform ROAS divides revenue attributed at checkout by spend. Real ROAS divides the money actually collected, after cancellations, failed deliveries and returns, by the same spend. In cash on delivery the gap is wide; in one of the accounts on this page it was 5.48 against 1.80. The second number is the one that governs a scaling decision, because the first one is not money that arrived.
What does the growth audit cover?
It examines thirteen points: traffic, creative, offer, acquisition, store, CRO, tracking, orders, confirmation rate, shipping, returns, retention and unit economics. The output is a written page naming the primary and secondary bottleneck, where revenue is leaking, the nearest growth opportunity, and priority actions ordered by impact. The example shown on the page is illustrative, your own report is written on your own numbers.
What is the difference between an e-commerce growth agency and a media buyer?
The difference is scope: a media buyer owns the campaigns and the in-platform metrics, while an e-commerce growth agency owns the system the number moves from, offer, creative, store, measurement and unit economics alongside the ads. Our method is written down: strategy is settled before the first pound, pass and fail thresholds are written before launch, and every decision is logged, so you can review the work rather than take it on trust.
Is ROAS alone enough to measure an online store?
No. Platform ROAS measures revenue attributed at checkout, not money collected, and in cash on delivery the gap between the two is wide. In one of the accounts on this page the platform reported 5.48 while the real figure after rebuilding measurement was 1.80. What we measure is collected revenue minus cancellations, returns, shipping and goods.
How is real profitability measured for cash-on-delivery stores?
It is measured on the delivered order, not the placed order. The calculation starts from collected revenue and deducts goods, shipping, collection fees and the order's share of cancellations and returns, then compares that to ad spend over the same window. That is what sets the maximum acquisition cost a product can carry, the same maths as the break-even calculator published on this site.
When does a store need a growth agency?
When the store is already selling and ad spend reaches a size that justifies structured work on it. The minimum stated here is EGP 400,000 a month on ads, with inventory or a supplier that can absorb more demand and a confirmation team replying the same day. Below that the bottleneck is not the ads, so the work does not pay for itself.
Which metrics should you track alongside ROAS?
The metrics that turn reported revenue into collected money: order confirmation rate, cancellation rate, finalized delivery rate, average order value, goods and shipping cost, and contribution margin per delivered order. Without them ROAS does not tell you whether the account earns or spends.
Do you work with stores outside Egypt?
Yes. The service is declared for Egypt, Saudi Arabia and the UAE. Scope is agreed on the audit call, depending on the ad platform, shipping and collection model in that market.
Does my store have to be on Rabehni?
No. We work with Shopify, WooCommerce, Salla and others. On Rabehni we start faster because the profitability data is already there without setup.
Do you guarantee a result?
No, and anyone guaranteeing you a number is selling hope. What we do guarantee is that the work is written and reviewable, and that we will tell you plainly if the account is not ready.
Who owns the ad account?
Yours, always. We take working access, and if the work stops tomorrow the account, pixel and audiences stay with you.
How long before I see a result?
The first phases go to the audit, the rebuild and fixing tracking; a result you can judge appears after that. The duration depends on the account readiness, and we do not promise a date.
How does the engagement start?
You submit the request and we get in touch to agree scope and price. If it turns out the work will not help you right now we will say so plainly, and we will not start.