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E-commerce operations glossary

Definitions with a formula, a worked example and the limits of each concept, written to be read and quoted.

  • Real ROAS

    The gap between the return an ad platform shows and the return that actually reaches your account in a cash-on-delivery market.

    Collected gross profitAd spend
  • Finalized Delivery Rate

    Delivery rate calculated only on orders that reached a final state, excluding those still in progress.A term Rabehni uses, not an industry standard

    DeliveredFinalized Orders
  • Order Limbo

    An order that has not reached a final state and has not moved operationally within a period you set.A term Rabehni uses, not an industry standard

    Orders in LimboOrders created in the period

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Last updated: 31 October 2026

Rabehni

An Egyptian cloud system for running e-commerce and calculating net profit. Cairo, Egypt.

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